Central Recruitment Team Leader (Publican & MP)

Role Purpose

To lead, inspire and motivate the central recruitment team and support the Head of Publican & MP Recruitment in providing key strategic recruitment analysis and project support.

This role is based from our Head office in Burton on Trent.


  • Lead, inspire and motivate the day-to-day operations and performance of the central recruitment team.
  • Drive the recruitment process, ensuring that we find the right talent for the right pub.
  • Complete and provide strategic recruitment analytics around enquiries, applications, marketing source, number of lets & fails and Publican calibre.


  • Become the expert in our offer and guide and coach the team to positively communicate this to our internal and external customers
  • Manage communication at all levels to provide the best possible recruitment & letting experience for both internal and external customers


  • Look for opportunities to positively challenge historical processes and practices that may provide better solutions.
  • Proactively participate in developing creative strategies in sourcing


  • Become the expert on our recruitment systems and screening and application process
  • Take ownership of your day-to-day tasks and provide solutions for optimism
  • Identify opportunities for continued personal development
  • Fulfil your role in a professional and efficient manner


  • Build collaborative and effective relationships with the wider team to support an awesome recruitment and letting experience
  • Provide ad hoc cover, including attendance to key meetings on behalf of the Head of Publican & MP Recruitment
  • Support the Head of Publican & MP Recruitment and the wider team in taking ownership for specific recruitment related projects.

Key Relationships

  • Publican Recruitment Advisor Team
  • Head of Publican & MP Recruitment
  • National Recruitment Manager
  • Operations Team
  • External Suppliers/Contractors
  • Other Punch service teams.

Person Specifications – Technical Competencies/Professional expertise

  • Understanding of analytical data and how this can be used to identify key trends and possible opportunities
  • Line management experience/development is highly desirable
  • Ability to lead and guide others in providing an epic customer experience
  • Exceptional communication (both verbal and written) and influencing skills with the ability to develop key relationships
  • Strong planning and organisational skills
  • Good knowledge of Microsoft packages
  • Experience of working in (and motivating a team) in a fast-paced environment

Closing date: Sunday 16th January 2022