Test Analyst

Working within our awesome IT team, a Test Analyst is responsible for ensuring product quality and testing across Punch IT Applications. Whilst providing a first-class service through your quality communication, you will actively be writing and executing test scripts (and logging any issues found), providing root cause analysis and supporting with project issues. Working with end users and IT delivery teams, you’ll work to understand the quality expected and critical success factors, to feed into test scripts and providing post go live support for users on projects.

Key Accountabilities


We need someone who can:

  • Design and create test scripts for ongoing projects to ensure successful launch and/or implementation (creation and understanding of test data is required)
  • Actively work with:
    – The wider IT team, assisting in/supporting with regular project Quality Reviews
    – End users to establish acceptance criteria for measuring quality
    – Third parties to ensure understanding of solution
  • Champion one-way of working in terms of reporting and business process solutions in line with the wider Business and IT Strategy


Pubs, people, and possibilities are at the heart of everything we do, so the ideal candidate will:

  • Recognise and take an active interest in Punch and the wider business activity to ensure all work undertaken and solutions provided are fit for purpose, whilst pro-actively identifying additional opportunities in which IT can further support


In order to be bold and proactive, we need a team member who can:

  • Look for opportunities to positively challenge historical processes and practices that may provide better solutions
  • Take ownership of your day to day tasks and provide solutions for optimisation


Accuracy is key to this role, so we need a team member who can:

  • Adhere to agile principals and best practice as part of the software development lifecycle
  • Confidently deliver as an individual or work as part of a team to deliver specific technical projects as required
  • Manage communication at all levels to provide the best possible experience for both internal and external customers
  • Identify opportunities for continued personal development
  • Fulfil your role in a professional and efficient manner


As part of a team, you will be required to:

  • Build and maintain great relationships with colleagues and other customers to allow you to provide a first-class customer service and to gain all necessary information on projects to feed into Testing deliverables
  • Work in conjunction with the wider IT team to ensure services are robust and appropriately supported from a first and second line point of view
  • Be flexible in your approach and willing to undertake any ad hoc analysis and projects as required by the Head of IT

Key Relationships

You will work with:

  • This role interacts with and support all Punch teams
  • Laine
  • External suppliers

Person Specification – Technical Competencies & Professional Expertise

The ideal candidate will:

  • Positive and enthusiastic, focused on delivering successful solutions adding clear value to the business
  • Customer focused with good commercial awareness
  • Able to prioritise, plan and organise own workload and tasks
  • A good communicator with a positive and service orientated approach
  • Experienced in testing within an agile project environment
  • Take professional pride in doing a great job, continually challenging themselves and others to do better
  • Able to develop relationships with third parties to ensure smooth transitions
  • Experienced in working in a fast paced retail environment with quick turnaround times
  • Naturally take ownership for own work and deadlines
  • Familiar with good working knowledge of email systems and Microsoft Office software

Closing date: Sunday 3rd April 2022