Designate Operations Manager - South East (Internal Only)


We love pubs and our Management Partners (MP’s) are at the heart of delivering epic consumer experiences. Operations Manager Designates (OMD’s) are at the forefront of developing awesome pubs for the community, inspiring our MPs to unlock our shared vision. OMD’s think big, innovatively, and commercially inspire our MP’s. by generating sustainable sales and profitability, as well as converting those sales to profit through excellent pub controls and disciplines. The OMD is a supporting role for the Operations Managers and Head of Operations, developing their own skill and knowledge set whilst leading the operations for a small number of pubs.

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Pricing & Market Insight Manager


Do you like to ask the question “why is that happening”? We are seeking a talented and experienced Pricing and Market Insight Manager to join our dynamic Insight & Strategy team. In this role, you will be responsible for leading pricing strategy development and market analysis initiatives to drive revenue growth and enhance competitiveness across our pub portfolio. This role is at the forefront of ensuring we are always pushing to unlock the possibilities of our pubs. Identifying and initiating through a real commercial understanding of marketing insight and trends that has guest insight at its heart.

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Learning & Development Advisor


We need someone to provide a learning and development service to the business for Publicans, Management Partners (MPs) and their pub teams in support of the Learning and Development strategic plan. Create and co-ordinate the learning calendar of events, the administration and user experience of the Learning Management System (LMS), the Punch Academy Console and App. The hosting of workshops in the Punch Academy, Burton-on- Trent and the virtual workshops on MS Teams and related administration through the training cycle for each programme of learning.

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Reception and Facilities Co-Ordinator


Working within the awesome People Experience team, the purpose of the role is to provide an outstanding hospitality experience to all at Jubilee House. Whilst providing everyone with a warm welcome to Punch (whether that is over the phone, via email or in person) the role also heavily provides facilities support throughout the building and particularly during the hosting of events within The Academy – all to ensure every day runs smoothly and efficiently. The role centres on making people experience the best it can possibly be!

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